Dr. Hansen and his wife, Katie, recently took a trip to Invisalign's Technician/Clinical Check Facility in San Jose, Costa Rica. They were gone for five days, two of which were dedicated to travel (FUN!). While in San Jose Dr. Hansen toured the facility with our Invisalign Rep (Matt Kelly) and talked with other orthodontists whom also use Invisalign. Dr. Hansen came home very impressed with the building, its technology and the employees Invisalign had working there. One of the employees he met was the technician who personally handles all of our cases. Dr. Hansen had spoken with her over the phone and conversed with her over many Invisalign cases but he had never personally met her. To Dr. Hansen, meeting her was as important as anything else on this trip. In preperation, he brought a few pending Invisalign cases to go over with her. He wanted to see how she handled each case and express to her his high standards of excellence and share his personal treatment beliefs. Like the facility, he left impressed with our technician and was encouraged by their meeting. All-in-all Dr. Hansen left feeling confident about where Invisalign is at and where it is going. He has never been more proud to be one of their Premier Providers.
